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Nadia Ashford
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Satisfaction Survey
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Satisfaction Survey
NPS scale, agreement questions and comments.
Satisfaction survey
3 short questions ยท about 1 minute
Question 2 of 3
66%
1. Overall
How likely are you to recommend Brand name 9 to a friend?
0
1
2
3
4
5
6
7
8
9
10
Please pick a score.
Not at all likely
Extremely likely
2. Your last support conversation
The support agent understood my problem
The support agent understood my problem
Disagree
Neutral
Agree
Strongly agree
My issue was solved quickly
My issue was solved quickly
Disagree
Neutral
Agree
Strongly agree
Information was clear and easy to follow
Information was clear and easy to follow
Disagree
Neutral
Agree
Strongly agree
3. Anything else?
What stood out?
Friendly
Knowledgeable
Fast
Went the extra mile
Comments
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