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How we cut our release cycle in half
We moved from monthly releases to two a week. Here is what changed in our branching, reviews and testing, and what we dropped.
By Noah Okafor · Jul 31, 2026
Product
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Ivy TanakaSep 15, 2026
How one support team cut first replies to 20 minutes
Routing rules, saved replies and a shared queue took their first response time from four hours to twenty minutes in six weeks.
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Tips
Lucas NovakJun 29, 2026
Seven automations every team should set up
From auto-assigning bug reports to nudging overdue reviews, these seven rules save a typical team about five hours a week.
Lucas NovakJun 29, 2026
Tips
Ivy SilvaApr 25, 2026
Writing status updates people actually read
Lead with the decision you need, keep it under 150 words and link to the detail instead of pasting it in.
Ivy SilvaApr 25, 2026
Tips
Liam HarlowApr 7, 2026
Seven automations every team should set up
From auto-assigning bug reports to nudging overdue reviews, these seven rules save a typical team about five hours a week.
Liam HarlowApr 7, 202601
Smart reporting
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Workflow automation
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Three fully remote customers share how they plan across time zones, hand off work overnight and still hit launch dates.
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A practical guide to async work
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A week-by-week launch plan covering positioning, beta feedback, the launch page and the three numbers to watch afterwards.
Mason OrtegaSupport
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