Pieces you will reach for every day
A canvas tote that carries the whole week, a mug that keeps its glaze, a wallet that softens with age.
Why shop with Lumenen
Fair prices direct from makers, free returns and pieces checked by hand before they ship.
Secure payments
Card, wallet or three instalments, encrypted end to end and never stored by us.
Member prices
Paid members see lower prices on every product and get new drops first.
Carbon-neutral delivery
We offset every delivery and ship in plastic-free, recycled packaging.
Easy exchanges
Hand-checked quality
Every seam, glaze and zip is inspected by hand before it is packed.
How your order reaches you
Picked, checked by hand, wrapped and on its way, usually on the day you order.
Based on 1.4k verified reviews
Customer service sorted my order change in minutes over chat.
Nora WhitakerVerified buyerI returned one size and the exchange was quick and completely free.
Ivy KimGift shopperDelivery, returns and sizing
Everything you need to know before you start.
How do I find my size?
Every product page has a fit guide, and our team can help over chat.
How do returns work?
Return unused items within 30 days for a full refund. The return label is free.
Is shipping free?
Shipping is free on orders over $50. Below that it is a flat $4.95.
Do you ship internationally?
Yes, we ship to more than 40 countries. Duties are shown before you pay.
Can I change my order?
Yes, if it has not shipped yet. Reply to your confirmation email or chat with us.
How long does delivery take?
Most orders arrive within two to four working days. Express delivery is available at checkout.
Join the list for first pick
New arrivals, member offers and care guides, once or twice a month. No spam.
Wool scarf
One of our most-loved products, rated 4.6 out of 5 by 958 shoppers.
Shopping made easy
From checkout to your door, every step is quick, tracked and free of surprises.
Gift wrapping
Recycled paper, a cotton ribbon and a handwritten note, free on request.
Secure checkout
Pay by card, wallet or three interest-free instalments, protected end to end.
30-day returns
Send unused items back within 30 days with a free prepaid label for a full refund.