We now serve 515.9k shoppers
Order before 2 pm and most items leave our warehouse the same day. Our team has done this many times, so you never have to guess.
Lumenen · Annual report
2025, in numbers
Not sure about the size? Our fit guide and live chat help you choose. Free shipping on orders over $50 and easy returns within 30 days.
515.9kshoppers served
+54%growth on last year
251team members
8.9satisfaction out of 10
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Every quarter beat the one before
Every piece is made in small batches from materials we test ourselves. We listen first, then build a plan around what you actually need.
Our reach grew to new cities
We work directly with makers, so prices stay fair for everyone. Order before 2 pm and most items leave our warehouse the same day.
Where the growth came from
Pay securely with card, wallet or in three interest-free instalments. Thousands of five-star reviews from customers who came back for more.
Promises made, promises kept
Thousands of shoppers already trust us, and we work hard to keep it that way. Every detail is handled by people who care about getting it right.
Chapter 1 of 5 · Reach
515.9k
Shoppers trusted us this year
+54% year on yearChapter 2 of 5 · Revenue
Chapter 3 of 5 · Locations
6 new cities, 12 in total
Chapter 4 of 5 · Mix
- Apparel34%
- Home24%
- Accessories23%
- Beauty13%
- Outdoor6%
Chapter 5 of 5 · Goals
- Sustainable materials95%
- Hand-checked quality95%
- Carbon-neutral delivery97%
- Free shipping for everyoneCarried to 2026
A note from our CEO
Gift wrapping and a handwritten note are free on every order. We listen first, then build a plan around what you actually need.
Nora TanakaChief Executive, Lumenen
Looking ahead to 2026
Gift wrapping
Our team has done this many times, so you never have to guess.
Loyalty rewards
Every piece is made in small batches from materials we test ourselves.
Secure checkout
Free shipping on orders over $50 and easy returns within 30 days.