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01 · Secure checkout

Pieces you will reach for every day

A canvas tote that carries the whole week, a mug that keeps its glaze, a wallet that softens with age.

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02 · Live order tracking

Plastic-free from warehouse to door

Recycled cardboard, paper tape and carbon-neutral delivery on every order, because the packaging should never outlive the product.

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03 · Free shipping

Designed to last, priced to love

We buy direct from the makers, so a linen shirt built for years of wear costs $68 instead of twice that.

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04 · Live order tracking

Quality goods delivered to your door

Order before 2 pm and most parcels leave our warehouse the same day, tracked all the way and free over $50.

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99%satisfaction
Why Novao Hub

Why shop with Novao Hub

Fair prices direct from makers, free returns and pieces checked by hand before they ship.

Secure payments

Card, wallet or three instalments, encrypted end to end and never stored by us.

Hand-checked quality

Every seam, glaze and zip is inspected by hand before it is packed.

Member prices

Paid members see lower prices on every product and get new drops first.

Sustainable materials

Organic cotton, recycled glass and leather from tanneries we have visited ourselves.

Easy exchanges

Swap a size or colour in two clicks, with free shipping both ways.

Carbon-neutral delivery

We offset every delivery and ship in plastic-free, recycled packaging.

Process

From checkout to your door

Shop the collection
01

Pick your favourites

Browse the collection and add what you love to your bag.

02

Check out securely

Pay by card, wallet or in three instalments.

03

Fast delivery

Most orders arrive within two to four working days.

04

Free returns

Changed your mind? Send it back within 30 days.

Customer reviews

Reviews from real shoppers

Verified buyers on quality, fit and how their parcels arrived.

★★★★★
Finally a brand that cares about materials as much as design.
Jonah BrennanVerified buyer
★★★★★
I returned one size and the exchange was quick and completely free.
Samir OrtegaVerified buyer, London
★★★★★
Great prices for members. The early access alone is worth signing up.
Ella DelgadoVerified buyer, Toronto
★★★★★
I have worn this every week for a year and it still looks new.
Aria IbrahimVerified buyer, London
★★★★★
I returned one size and the exchange was quick and completely free.
Nadia WhitakerVerified buyer
★★★★★
Finally a brand that cares about materials as much as design.
Leo NguyenGift shopper
Contact

Get in touch

Sizing advice, order changes or a gift idea: our customer team is happy to help.

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Average reply in 9 min

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Email

hello@example.com

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Call

+1 (555) 655-9849

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Porto219 Station Street
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Lisbon279 Cedar Lane
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Best sellers this week

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Running cap-28%
Outdoor★ 4.1

Running cap

$29.00
Canvas tote
Accessories★ 4.5

Canvas tote

$35.00
Linen shirtNew
Apparel★ 4.5

Linen shirt

$74.00
Desk lamp
Home★ 4.5

Desk lamp

$84.99
Why shop with us

Why customers love shopping here

Free delivery over $50, free returns and real people on chat whenever you need them.

30-day returns

Send unused items back within 30 days with a free prepaid label for a full refund.

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Gift wrapping

Recycled paper, a cotton ribbon and a handwritten note, free on request.

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Secure checkout

Pay by card, wallet or three interest-free instalments, protected end to end.

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Loyalty rewards

The new collection is here

Shop now and get free delivery on every order over $50.