Try it at home, return it free
Not quite right? Print the free label within 30 days and your refund is on its way as soon as the parcel is scanned.
Arrived in two days, beautifully packed, with a handwritten note. Lovely touch.
Nadia MorganVerified buyer, Toronto
Why shop with Novao Hub
Fair prices direct from makers, free returns and pieces checked by hand before they ship.
Carbon-neutral delivery
We offset every delivery and ship in plastic-free, recycled packaging.
Hand-checked quality
Every seam, glaze and zip is inspected by hand before it is packed.
Easy exchanges
Swap a size or colour in two clicks, with free shipping both ways.
Secure payments
Card, wallet or three instalments, encrypted end to end and never stored by us.
Sustainable materials
Organic cotton, recycled glass and leather from tanneries we have visited ourselves.
Member prices
Paid members see lower prices on every product and get new drops first.
How shopping with us works
Pick your favourites
Browse the collection and add what you love to your bag.
Check out securely
Pay by card, wallet or in three instalments.
Fast delivery
Most orders arrive within two to four working days.
Free returns
Changed your mind? Send it back within 30 days.
What our shoppers say
More than 6,200 reviews average 4.9 out of 5. Here are a few of our favourites.
Customer service sorted my order change in minutes over chat.
Tariq FischerMember since 2022My go-to shop for gifts. Everything feels special without costing a fortune.
Mia NovakVerified buyerCustomer service sorted my order change in minutes over chat.
Kai LarsenReturning customerArrived in two days, beautifully packed, with a handwritten note. Lovely touch.
Hana TanakaVerified buyer, LondonThe quality is even better than the photos. I have ordered three more since.
Ella MoreauGift shopperI have worn this every week for a year and it still looks new.
Arjun AshfordVerified buyer, TorontoQuestions about an order?
Chat with our team seven days a week, or email us and hear back within a day.
Best sellers this week
Shopping made easy
From checkout to your door, every step is quick, tracked and free of surprises.
Secure checkout
Pay by card, wallet or three interest-free instalments, protected end to end.
Gift wrapping
Recycled paper, a cotton ribbon and a handwritten note, free on request.
30-day returns
Send unused items back within 30 days with a free prepaid label for a full refund.
Treat yourself today
Find a new favourite, and send it back free if it is not quite right.