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Carbon-neutral delivery

Gifts they will actually keep

Every order can be wrapped in recycled paper with a handwritten note for free, and gift receipts make exchanges painless.

  • Member prices
  • Member prices
  • Carbon-neutral delivery
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98%satisfaction
Why Novao Hub

Reasons to shop with us

Fewer, better things, delivered fast, packed without plastic and easy to send back.

Sustainable materials

Organic cotton, recycled glass and leather from tanneries we have visited ourselves.

Easy exchanges

Swap a size or colour in two clicks, with free shipping both ways.

Member prices

Paid members see lower prices on every product and get new drops first.

Secure payments

Card, wallet or three instalments, encrypted end to end and never stored by us.

Hand-checked quality

Every seam, glaze and zip is inspected by hand before it is packed.

Carbon-neutral delivery

We offset every delivery and ship in plastic-free, recycled packaging.

Process

From checkout to your door

Shop the collection
01

Pick your favourites

Browse the collection and add what you love to your bag.

02

Check out securely

Pay by card, wallet or in three instalments.

03

Fast delivery

Most orders arrive within two to four working days.

04

Free returns

Changed your mind? Send it back within 30 days.

Customer reviews

Reviews from real shoppers

Verified buyers on quality, fit and how their parcels arrived.

★★★★★
Customer service sorted my order change in minutes over chat.
Theo PatelMember since 2022
★★★★★
Finally a brand that cares about materials as much as design.
Ava OkaforVerified buyer
★★★★★
I returned one size and the exchange was quick and completely free.
Zoe MorganVerified buyer, Toronto
★★★★★
Great prices for members. The early access alone is worth signing up.
Finn BrennanReturning customer
★★★★★
Arrived in two days, beautifully packed, with a handwritten note. Lovely touch.
Chloe NguyenGift shopper
★★★★★
I have worn this every week for a year and it still looks new.
Mateo OrtegaVerified buyer, London
Contact

Get in touch

Sizing advice, order changes or a gift idea: our customer team is happy to help.

Chat with us

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Call

+1 (555) 618-5718

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Porto354 Riverside Drive
Montreal319 Orchard Close
Lisbon45 Cedar Lane
Shop

Best sellers this week

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Running cap-39%
Outdoor★ 4.9

Running cap

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Hand cream
Beauty★ 3.9

Hand cream

$19.00
Leather walletNew
Accessories★ 4.6

Leather wallet

$60.00
Cotton throw
Home★ 4.8

Cotton throw

$75.00
Why shop with us

Why customers love shopping here

Free delivery over $50, free returns and real people on chat whenever you need them.

Loyalty rewards

Earn a point for every dollar you spend and redeem points on your next order.

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Live order tracking

Follow your parcel from our warehouse to your door, with a text when it is close.

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Gift wrapping

Recycled paper, a cotton ribbon and a handwritten note, free on request.

IncludedEnquire
30-day returns

The new collection is here

Shop now and get free delivery on every order over $50.