Beauty
Ella MensahJul 30, 2026
A three-step skincare routine that works
Why our founder swapped a ten-step routine for a gentle cleanser, our face oil and a hand cream by the door.
Ella MensahJul 30, 2026★★★★★4.7/5 from 4.3k reviews
Gifts they will actually keep
Every order can be wrapped in recycled paper with a handwritten note for free, and gift receipts make exchanges painless.
I returned one size and the exchange was quick and completely free.
Liam HarlowVerified buyer, Toronto
98%satisfaction
Why Novao Hub
Reasons to shop with us
Fewer, better things, delivered fast, packed without plastic and easy to send back.
Secure payments
Card, wallet or three instalments, encrypted end to end and never stored by us.
Easy exchanges
Swap a size or colour in two clicks, with free shipping both ways.
Hand-checked quality
Every seam, glaze and zip is inspected by hand before it is packed.
Member prices
Paid members see lower prices on every product and get new drops first.
Sustainable materials
Organic cotton, recycled glass and leather from tanneries we have visited ourselves.
Carbon-neutral delivery
We offset every delivery and ship in plastic-free, recycled packaging.
Process
Shop the collection From checkout to your door
01
Pick your favourites
Browse the collection and add what you love to your bag.
02
Check out securely
Pay by card, wallet or in three instalments.
03
Fast delivery
Most orders arrive within two to four working days.
04
Free returns
Changed your mind? Send it back within 30 days.
Customer reviews
Reviews from real shoppers
Verified buyers on quality, fit and how their parcels arrived.
Customer service sorted my order change in minutes over chat.
Owen KimVerified buyerMy go-to shop for gifts. Everything feels special without costing a fortune.
Tariq DuarteVerified buyer, LondonFinally a brand that cares about materials as much as design.
Elena PatelReturning customerGreat prices for members. The early access alone is worth signing up.
Mateo MorganVerified buyer, TorontoArrived in two days, beautifully packed, with a handwritten note. Lovely touch.
Felix KowalskiGift shopperI returned one size and the exchange was quick and completely free.
Theo HughesVerified buyerJournal
Stories and care guides
How to look after linen, style one piece three ways and choose gifts that last.
Behind the scenesOwen CarterJul 7, 2026
How we choose sustainable materials
Why we switched to organic cotton and recycled glass, and the one leather supplier we kept after visiting six tanneries.
Owen CarterJul 7, 2026
NewsIsla OkaforMar 23, 2026
Inside our new autumn collection
Washed linen in four new colours, a heavier cotton throw and a desk lamp we spent a year getting right.
Isla OkaforMar 23, 2026
Accessories
Leo LarsenMar 22, 2026
Styling one piece three different ways
One wool scarf, three looks: knotted for the commute, draped for dinner and wrapped up for a cold weekend walk.
Leo LarsenMar 22, 2026Contact
Get in touch
Sizing advice, order changes or a gift idea: our customer team is happy to help.
Cape Town477 Station Street
Lisbon255 Maple Avenue
Dublin46 Riverside Drive
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Why shop with us
Why customers love shopping here
Free delivery over $50, free returns and real people on chat whenever you need them.
Live order tracking
Follow your parcel from our warehouse to your door, with a text when it is close.
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Free shipping
Tracked delivery is free on every order over $50, and a flat $4.95 below that.
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30-day returns
Send unused items back within 30 days with a free prepaid label for a full refund.
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30-day returns
The new collection is here
Shop now and get free delivery on every order over $50.
