Try it at home, return it free
Not quite right? Print the free label within 30 days and your refund is on its way as soon as the parcel is scanned.
I returned one size and the exchange was quick and completely free.
Lea NguyenReturning customer
Pieces you will reach for every day
A canvas tote that carries the whole week, a mug that keeps its glaze, a wallet that softens with age.
- Hand-checked quality
- Easy exchanges
- Sustainable materials
Thoughtful goods for a simpler home
Ceramics, cotton throws and desk lamps in calm colours and honest materials, chosen to work together in any room.
- Sustainable materials
- Member prices
- Carbon-neutral delivery
New season, new favourites
Thirty new pieces have landed, from washed linen shirts to wool scarves in four new colours. Members get first pick.
- Carbon-neutral delivery
- Secure payments
- Member prices
Why shop with Novao Hub
Fair prices direct from makers, free returns and pieces checked by hand before they ship.
Secure payments
Card, wallet or three instalments, encrypted end to end and never stored by us.
Easy exchanges
Swap a size or colour in two clicks, with free shipping both ways.
Member prices
Paid members see lower prices on every product and get new drops first.
Hand-checked quality
Every seam, glaze and zip is inspected by hand before it is packed.
Sustainable materials
Organic cotton, recycled glass and leather from tanneries we have visited ourselves.
Carbon-neutral delivery
We offset every delivery and ship in plastic-free, recycled packaging.
How shopping with us works
Pick your favourites
Browse the collection and add what you love to your bag.
Check out securely
Pay by card, wallet or in three instalments.
Fast delivery
Most orders arrive within two to four working days.
Free returns
Changed your mind? Send it back within 30 days.
What our shoppers say
More than 6,200 reviews average 4.9 out of 5. Here are a few of our favourites.
Finally a brand that cares about materials as much as design.
Felix BrennanGift shopperI have worn this every week for a year and it still looks new.
Maya DuarteVerified buyer, TorontoThe quality is even better than the photos. I have ordered three more since.
Lucas LindqvistVerified buyer, LondonArrived in two days, beautifully packed, with a handwritten note. Lovely touch.
Ivy KowalskiVerified buyerGreat prices for members. The early access alone is worth signing up.
Leo QuinnMember since 2022My go-to shop for gifts. Everything feels special without costing a fortune.
Aria HaddadGift shopperQuestions about an order?
Chat with our team seven days a week, or email us and hear back within a day.
Best sellers this week
Shopping made easy
From checkout to your door, every step is quick, tracked and free of surprises.
Secure checkout
Pay by card, wallet or three interest-free instalments, protected end to end.
Free shipping
Tracked delivery is free on every order over $50, and a flat $4.95 below that.
Loyalty rewards
Earn a point for every dollar you spend and redeem points on your next order.
Treat yourself today
Find a new favourite, and send it back free if it is not quite right.
