Support
Owen SilvaAug 15, 2026
How one support team cut first replies to 20 minutes
Routing rules, saved replies and a shared queue took their first response time from four hours to twenty minutes in six weeks.
Owen SilvaAug 15, 2026 One place for everything
Automate the boring parts of work
Build rules in plain English: when a bug is tagged urgent, assign it, alert the on-call engineer and start the clock.
99.99% uptime
Redundant servers in three regions, a public status page and a written SLA.
- Unlimited tasks and boards
- Web, desktop and mobile apps
- Live chat support
Real-time collaboration
Edit docs, comment on tasks and see teammates' cursors live, without sending files around.
- Workflow automations and rules
- Team analytics and workload view
- Single sign-on and SCIM
Dark mode
A carefully tuned dark theme for late releases and early stand-ups.
- Audit trail and admin controls
- Unlimited tasks and boards
- Web, desktop and mobile apps
Replace three tools with one workspace
Tasks, docs and reporting share one workspace, one login and one predictable monthly bill.
Open the dashboardActive users
17.7k
9.3%Monthly revenue
$58,580
22.6%Churn rate
2.28%
4.5%Trial sign-ups
1,264
16.7%
NewsZoe CarterJul 9, 2026
Inside our product roadmap for next year
Offline mode, a rebuilt timeline view and built-in time tracking top the list. Here is what is coming and roughly when.
Zoe CarterJul 9, 2026
Guides
Elena DuarteApr 8, 2026
A practical guide to async work
How to write updates people can act on, make decisions in writing and save meetings for the conversations that need them.
Elena DuarteApr 8, 2026Trusted by teams of every size
Reviews
What customers say after switching
Real teams on the tools they replaced and the meetings they no longer need.
Setup took one afternoon. By Friday the whole team was working in it.
Omar OrtegaEngineering Manager, AgencyThe dashboards gave our leadership the clarity we were missing for years.
Isla SatoHead of Product, Fintech startupSupport answered in minutes and fixed our import issue the same day.
Sofia QuinnCTO, Health platformOur release notes used to take a day. Now they write themselves.
Noah NovakCOO, Logistics companyFinally a tool that engineers and managers both actually enjoy using.
Nadia MoreauTeam Lead, Design studioIt scaled from five people to eighty without us changing a thing.
Aria MensahOperations Director, Retail groupBefore and after
Why teams leave their old stack
Endless threads and manual reports on one side, automations and live dashboards on the other.
Without Vela
- Surprise costs per seat
- Manual reports every week
- Endless email threads
- Status meetings that could be a message
- Data spread over many tools
With Vela
- Role-based access
- 99.99% uptime
- Open API
- Dark mode
- Real-time collaboration
FAQ
Everything you wanted to ask
Everything you need to know before you start.
Is my data secure?
Data is encrypted in transit and at rest, backed up daily and never shared with third parties.
Do you have an API?
Yes. A documented REST API and webhooks are included in every paid plan.
Can I change my plan later?
Yes. Upgrade or downgrade at any time and the price is adjusted on your next invoice.
Can I import from other tools?
One-click importers bring in projects, tasks and comments from popular tools.
How does the free trial work?
You get every feature for 14 days. We only ask for a card when you decide to stay.
How do I get support?
Chat with us from the app or book a call. Real people answer within hours.
Still have questions?Our team is happy to help.
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